Your specialist may discuss estimated costs with you or refer you to the hospital administration team to obtain this. It is important that you contact the hospital to arrange an estimate of costs before your admission on 063770277 so that you can contact your insurance company for prior approval.
The estimate we will give you is based on current average costs and will be comprised of
- Theatre fees ( based on time )
- Medical supplies
- High Dependency care (if applicable)
- Special equipment and services
- Implant / Prosthesis costs.
Please remember these will only be estimates. They may be higher or lower than the actual amount you are finally charged if your treatment has been more or less complex than “average”. Actual costs are charged on an ‘as used’ basis and can vary significantly from patient to patient even for the same procedure.
As well as your hospital account you will receive accounts from your anaesthetist, surgeon and / or physician. Please pay these accounts directly to them.
Terms and conditions of payment
Settlement of your hospital account is required by one month after invoice. Any debt collection, legal or other costs incurred in the collection of outstanding amounts will also be payable by you the debtor.
Any variation to these terms will be at the discretion of Selina Sutherland Hospital management.
Non insured private paying patients should ensure they have received a written estimate of costs and have understood the terms and conditions of payment and/or have made specific arrangements with the Hospital manager.
Some policies reimburse only a portion of your account, therefore you need to contact them to obtain your prior approval and understand any shortfall that is expected.
Surgery cannot go ahead without ACC approval, therefore we suggest that you confirm this with the hospital prior to admission. Pending dates for surgery are not confirmed until the funder (ACC) has notified the patient and hospital in writing and the hospital has notified the patient in writing of an actual date of surgery.
If your surgery has been approved under an ACC elective contract there is no charge to you other than sometimes a refundable bond for loan of special equipment, and any ancillary charges that you may incur such as toll calls or upgrade to single suite etc.
If approval is under ACC Regulations (co-payment) the shortfall is due for payment under our terms and conditions of payment.
Other funded patients
If your surgery has been approved by another funder, eg. War Veterans Affairs, there will be no charge to you other than a refundable bond on some special loan items.